Jennifer Otitigbe is an expert in product development practices having worked in all aspects of new product development from concept development to product launch. She currently practices User Experience Design at the MathWorks, where she specializes in human-centered design of software for complex systems. Prior to this role, Jennifer was a staff member at the Institute for Human Centered Design where she worked initially as a Project Manager and then progressed to serve as the Director of User Experience and Research. In this role, Jennifer conducted multi-disciplinary consulting projects in accessibility, universal design and human-centered design. Her work centered around generating actionable design insights for public sector, cultural, educational and consumer focused organizations. While at IHCD, she also helped with the launch of the User/Expert Lab, the statewide conference on design and technology for people with disabilities and the Universal Design Case Study project. Throughout her career, she has worked at the intersections of disciplines because of her belief that it’s at the intersections of thought that innovation is found. Earlier in her career, she worked as an engineer for Bell Labs Research in New Jersey, helping to identify ways to improve the design of a variety of telecommunications related products and services. That work sparked her interest in getting closer to user related issues and lead her to working for Texas Instruments on advanced technologies for automobiles to improve driver and passenger safety. Within the non-profit sector, Jennifer has also worked in, and volunteered for a variety of organizations that support and promote volunteerism and education. Her work has brought her to Hong Kong, Korea, Japan and Canada among other destinations.